Beauty Cosmetics
666 Shore Avenue
Topeka, KS 1666
February 8, 2016
Ms. Ashley Moore
Brooklyn, NY
Dear Ms. Moore:
I was very sad to read your letter about one of my lifting concealers. I am sorry to hear that you were not able to get an excellent coverage with our concealer.
I have talked to my customer service department about your issue; you should be getting your refund within the next seven business days.
In addition, you will receive another concealer with the same shade that you bought. I am hoping this new concealer to give you a better coverage.
Thank you for bringing this to our attention. If you do not receive your refund, please give us a callback.
Sincerely,
David Mister, Founder of Beauty Cosmetics
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